The office space and room are nicely set up and very clean. The receptionist was friendly and professional. Yilin was very thorough in gathering information to assess what specific needs I might have. She incorporated some stretching into the massage that proved to be helpful. She spent time with me afterwards to show some exercises and offer suggestions of things I could do on my own to help out. She was very pleasant and professional throughout checking in from time to time to make sure I was ok with the pressure and stretching. All in all a very nice massage and experience.