Privacy Policy

Commitment to Privacy and HIPAA-Compliant Systems

Mandarin Therapeutic Massage is committed to protecting the privacy and security of your personal and health information.

All health-related information and intake forms submitted in connection with massage therapy services are stored within HIPAA-compliant systems provided by third-party service providers with whom we maintain appropriate agreements, including a signed Business Associate Agreement where required. These systems are designed to safeguard Protected Health Information through administrative, physical, and technical safeguards consistent with applicable U.S. healthcare privacy regulations.

Protected health information is not stored on our public website and is not transmitted to marketing or analytics platforms.

Information We Collect

We may collect:

• Name
• Email address
• Phone number
• Appointment information
• Health history or intake information voluntarily provided
• Payment information (processed securely by third-party providers)
• Website usage data

Health information is used solely for treatment and appointment management purposes.

Online Booking and Health Records

Online booking and client records are managed through JaneApp.

Information submitted through intake forms and appointment booking is stored within JaneApp’s secure infrastructure and governed by its privacy and security practices.

JaneApp’s Privacy Policy is available at:
https://jane.app/legal/privacy-policy

Use of Google Services

We use certain Google services for business, marketing, and analytics purposes, including:

• Google Analytics
• Google Business Profile
• Other Google business tools used to manage website visibility and performance

These services may use cookies, identifiers for mobile devices, and similar technologies to collect website usage information such as:

• Pages visited
• Time spent on pages
• Device and browser type
• General geographic region

We do not send protected health information or medical intake data to any Google advertising services.

Google may collect and process website usage data according to its own privacy policies. You can learn how Google uses data when you use our site here:

https://www.google.com/policies/privacy/partners/

Cookies and Similar Technologies

Our website uses cookies and similar technologies to:

• Improve site functionality
• Analyze website traffic
• Enhance user experience

By using this website, you consent to the use of cookies unless you disable them in your browser.

Data Protection

We implement commercially reasonable safeguards to protect personal and health information. While we take security seriously, no method of transmission or electronic storage is completely secure.

Your Rights

You may request access to or correction of your personal information by contacting:

yi@mandarintherapeuticmassage.com